DBA ROCKSTAR GARAGE DOOR SERVICES
Last Updated: February 28, 2026
Rockstar Garage Services Inc DBA Rockstar Garage Door Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how and why we collect, store, use, and share your information when you use our services (“Services”), including through our website https://rsgaragedoorservices.com/.
If you do not agree with this Privacy Policy, please do not use our Services. If you have any questions, please contact us at info@rsgaragedoorservices.com.
SUMMARY OF KEY POINTS
- We collect personal information that you provide directly to us.
- We do not sell your personal information.
- We may use your information to provide services, communicate with you, and send SMS messages if you opt in.
- You may request access, correction, or deletion of your information.
- California residents have additional privacy rights under the CCPA/CPRA.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Request service or an estimate
- Schedule appointments
- Contact us through our website or phone
- Submit a form
- Opt in to SMS communications
The information we may collect includes:
- Name
- Phone number
- Email address
- Mailing or service address
- Payment details
- Service history information
We do not knowingly collect sensitive personal information.
All information you provide must be accurate and up to date.
2. HOW DO WE USE YOUR INFORMATION?
We use your personal information to:
- Schedule and confirm appointments
- Provide estimates and service updates
- Deliver garage door services
- Send invoices and payment confirmations
- Respond to customer service inquiries
- Request feedback or testimonials
- Improve our website and services
- Send SMS communications (if you have opted in)
- Comply with legal obligations
We only process your information when we have a valid legal basis to do so.
3. SMS COMMUNICATIONS & CONSENT
We use Grasshopper as our phone communication platform.
By providing your mobile number and opting in, you consent to receive SMS messages from Rockstar Garage Door Services regarding:
- Appointment confirmations
- Service updates
- Billing notifications
- Estimates
- Marketing promotions (if applicable and consented to)
Message frequency varies. Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
Phone: 619-930-9854
Email: info@rsgaragedoorservices.com
We do not send SMS messages without consent.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We do not sell or rent your personal information.
We may share your information with trusted service providers strictly for business operations, including:
- Payment processors
- SMS delivery platforms
- Web hosting providers
- Google Analytics and Google Tag Manager
- Reputation management platforms such as Birdeye
These providers are contractually obligated to protect your information and may only use it for services we request.
We may also disclose information if required by law or during business transfers such as a merger or acquisition.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information as long as necessary to:
- Provide services
- Maintain service records
- Support warranty obligations
- Comply with tax, accounting, and legal requirements
Customer service records may be retained for an extended period to support warranty and service history tracking.
If you request deletion, we will comply unless retention is required by law.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is 100 percent secure. You use our Services at your own risk.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from individuals under 18 years of age.
If we become aware that we have collected data from a minor, we will delete it promptly.
8. YOUR PRIVACY RIGHTS
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Withdraw consent for SMS communications
To exercise your rights, contact us at:
Email: info@rsgaragedoorservices.com
Phone: 619-930-9854
We will respond in accordance with applicable law.
9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request to know what personal information we collect
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
- Not be discriminated against for exercising your rights
We do not sell personal information.
To submit a request, contact us using the information above.
We may verify your identity before processing your request.
10. DO-NOT-TRACK SIGNALS
At this time, we do not respond to browser Do-Not-Track signals due to lack of a uniform industry standard.
11. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will reflect a new “Last Updated” date and will be effective immediately upon posting.
We encourage you to review this policy periodically.
12. CONTACT INFORMATION
Rockstar Garage Services Inc
DBA Rockstar Garage Door Services
Phone: 619-930-9854
Email: info@rsgaragedoorservices.com
Address: 4455 Murphy Canyon Rd Suite 100, San Diego, CA 92123
